At the moment there is an automated sync happening every night at 3AM UTC. This will collect all data from the POS and save to the Wi5 platform.
Any new items will need to be enriched and set to "visible".
The menu will have to be re-published after POS sync and enrichment in order for the new items to appear in the public facing Wi5 app. Please refer to how to publish menus.
If a new sync needs to happen during working hours, please contact Wi5 staff. We'll be happy to trigger a new menu sync.